Contact
Customer Support
Our support team is available to assist with account inquiries, technical issues, and general questions about Fallsview Online Casino.
Live Chat:
Available 24/7 through our website and mobile app
Access by clicking the “Support” icon in the bottom right corner of any page
Email:
[email protected]
Response time: Within 24 hours
Phone:
1-877-376-9722
Hours: 7:00 AM – 1:00 AM EST, seven days a week
Responsible Gaming Support
For assistance with responsible gaming tools or concerns:
Phone:
Ontario Problem Gambling Helpline: 1-888-230-3505
Available 24/7
Email:
[email protected]
Technical Support
For issues related to game functionality, account access, or payment processing:
Email:
[email protected]
Phone:
1-877-376-9722, Option 2
Momentum Rewards Program
For questions regarding the Momentum rewards program or point accumulation:
Email:
[email protected]
Phone:
1-877-376-9722, Option 3
Verification Documents
To submit identity verification documents:
- Log in to your account
- Go to “My Account” > “Verification”
- Upload required documents
Alternatively, send documents to:
[email protected]
Operator Information
Fallsview Online Casino is operated by:
Mohegan Gaming Ontario LP
Under license from the Alcohol and Gaming Commission of Ontario (AGCO)
iGaming Ontario Registration Number: OPIG1232800
Social Media
Connect with us:
- Twitter: @FallsviewOnline
- Facebook: /FallsviewOnlineCasino
- Instagram: @fallsviewonlinecasino